Terms & Conditions

Warmly welcome to this website! I run it as part of my company, Kim Gajraj Holistic Voice Therapy AB, which is based in Stockholm, Sweden. Below you will find information on the terms and conditions related to using this website as a visitor, subscriber to my newsletter or premium web membership, or using any of the services listed on the site. 

Disclaimer

Work with the voice can feel raw and vulnerable, and I am not a qualified mental health practitioner. You have full responsibility for assessing whether this work is right for you, at this time. I am unable to support you if you are unable to cope with feelings and experiences that might come up as part of the work, so you need to make sure you work at a level that feels manageable for you and the support system you have around you.

As a voiceworker, I adopt the advice for contraindications to holistic voice therapy as recommended by the British Academy of Sound Therapy.

You need to take medical advice before undertaking voice work if you:

  • Are less than 3 months pregnant 

  • Have seizures, especially Grand Mal seizures or those triggered by sound

  • Have any other condition that is triggered by sound

  • Have a mild to moderate mental health condition

  • Have a mild to moderate physical health condition

If you have a severe mental health condition, you should not use this site or attend my events, but rather seek medical advice. Groups who should especially avoid voice work are those who suffer from:

  • Paranoid schizophrenia

  • Severe personality disorder

  • Extreme bi-polar (unmanaged)

  • Undisclosed suicidal thoughts

If you are unsure about whether or not you have a severe mental health condition, you should always seek medical advice before using the content on this website or attending any of my events.

The information I provide on kimgajraj.com is not intended to replace consultation with a qualified medical or mental health professional. Seek advice from your doctor or mental health professional for any questions you may have regarding a mental or physical health condition. 

The content I provide on kimgajraj.com is not intended to be relied upon as a medical or psychological treatment. Make sure you tell your medical or mental health practitioner about any changes you make to your lifestyle as a result of using this site, and discuss those changes with them. Do not ignore advice from your medical or mental health professional because of something you read or watch on my website. 

On signing up to any of my courses and retreats, I require you to confirm that you do not have any of the contraindications to doing voicework recommended by the British Academy of Sound Therapy. 

Copyright policy

You may not use any of my content for commercial purposes without getting explicit permission, in writing (email), from me. 

You are welcome to share, use and translate the free guides and videos on the site. If you do this, you must add a clear link or reference to my site on every page that uses the content, and indicate if changes to the content were made. You can use the free guides and videos in any reasonable way, but you may not in any way suggest that kimgajraj.com, Kim Gajraj Holistic Voice Therapy AB, or I the person Kim Gajraj, endorses you or your usage of the content. 

You may not use or share any of the content from the member area unless you have explicit permission, in writing (email), from me. 

If you hold workshops, you are welcome to share my exercises and tools in your workshops, as long as you reference that you learned the tool from me and make a reasonable effort to share my contact with them (for example, by including a link to my homepage in your Thank you email after the event). 

If I use tools and exercises that I have learned from other people, either in my courses and retreats or in the content on this site, I always reference who the tool or exercise came to me from. 

If you would like to request copyright permission from me, send an email to kim@kimgajraj.com and write “Copyright request” in the subject line.

Refund policy
Online membership

You will receive a full refund for your membership if you cancel within the first 14 days after signing up. 

To cancel your membership at another time, you need to cancel before the next payment date in order to avoid being charged. 

If you believe you deserve a refund for a prior membership fee, please send an email to kim@kimgajraj.com and write “Refund” in the subject line. 

Courses and retreats

For both online and in-person events, I can offer you a full refund for your spot on any of my in-person courses and retreats if you cancel up to one week before the start date. After that time, the ticket is non-refundable. However, if the course is full and you notify me that you are unable to attend, I will do my best to fill your spot. If it does get filled, I will refund your ticket. You are also very welcome to transfer your spot to a friend. You just need to email me at kim@kimgajraj.com to let me know. 

Donations-based events

Any donations you make as part of attending my donations-based events are non-refundable.

Private sessions

I am required to keep written records for my sessions as part of my membership to the Therapeutic Sound Association, a regulatory body for sound therapists. These records are kept in paper form only, locked and accessible only to me. If required by law, I may be forced to disclose these records to external third parties. If this happens, I will notify you by email, unless required not to do so by law.

Comments policy

The goal of allowing comments on kimgajraj.com is to allow people to share experiences and build connections to each other, and ask general questions. 

To interact with the website, you as a user should be 18 or older.

Comments on the site are currently moderated 3 times per week by me, Kim Gajraj, as sole operator of the business. I am not a qualified medical or mental health professional. If you have questions that relate to your mental or physical health, you must contact a relevant professional. 

I reserve the right to delete any comments deemed as inappropriate or which violate these rules, without notifying the commenter. 

Users can be banned from the comment section for inappropriate use. In this case, I will provide an explanation if the user requests it. 


Complementarity

The comments section of this site is intended to complement, not replace, the direct relationship between medical and mental health professionals and their patients/clients. 

Email policy

I value your emails and feel honoured that you want to write to me! While I read almost all the emails sent to me and do my very best to respond to all of them, I do have limited time. 

Emails that will be answered within 48 hours Monday–Friday 10:00–17:00 are emails about:

  • Questions about upcoming courses and retreats

  • Questions about voice work from online paying members of kimgajraj.com

  • Any problems or issues related to online membership to kimgajraj.com

  • Questions from those who have signed up for or attended a course or retreat with me

  • Questions and comments about my privacy policy and terms of use

  • Copyright requests


Emails that I will not answer are:

  • Questions about physical or mental health conditions that should be answered by a qualified healthcare professional

  • Emails that I consider to contain aggressive, offensive or insulting content

  • Advertisements and Spam

  • Emails that take longer than 5 minutes to read (except Scholarship applications)! Please keep it snappy, and think carefully about what it is you really want to say.  


Emails about Scholarship applications will be answered at least one week before the start date of the relevant event.